Rest Easy Business Plans

Our Rest Easy computer service is designed so you can do just that – Rest Easy.

In today’s world with there is an ever increasing reliance on technology, IT has become recognised as the business lifeline. Our Rest Easy plans have been designed to help you manage, develop and secure that lifeline.

Computer Solutions Rest Easy plans are a managed IT support service that gives businesses ongoing IT support, security and management for a fixed monthly fee.

The following table details our plan features and services

	Silver Plan	Gold Plan
Monitoring Services
24×7 Availability Monitoring and Alerting
Error and Event Log Monitoring
Drive Space Monitoring
Services Monitoring (internal)
Asset Inventory
Security Services
24×7 Server/Desktop Monitoring and Alerting
Network Device Monitoring
Antivirus Monitoring (internal)
Managed Email SPAM and Antivirus (requires your own domain – per mailbox)	(per mailbox charge)	(per mailbox charge)
Network Usage Monitoring
Backup Monitoring
Backup Administration and Restore Administration
Maintenance Services
Remote Server Administration
User Account Administration	(limited)	(included)
Regular Maintenance e.g. del temp files, defrag, etc
Printer Management	(limited)
Support Services
Phone and Email Support
Remote Control Support
Onsite Support		(within limits)
Extended Support Services
Guaranteed Response Times
Weekly/Monthly Monitoring Reports
Annual Service Review
Email/Internet/DNS Management
Asset Management
Disaster Recovery Planning and Periodic Testing
Monthly Costs
Setup (once off)	enquire	enquire
Per Server/Desktop	enquire	enquire
Phone and Email Support	included	included
Remote Control Support	included (within limits)	included (within limits)
Onsite Support	10% discount	30% discount outside scope of plan